Outsource your IT to OptiData
In today’s competitive business world, you and your staff must solely focus on making your business a profitable one. You don’t have time to worry about your computer system. Doing so will cause you to waste time and lose money.
We therefore
* Protect your network with 24/7 remote monitoring
* Eliminate IT issues quickly without disrupting your business
* Offer you affordable IT solutions
Software Maintenance and Support
Software maintenance and support services include long-term and pay-as-you-go (incident-based) support contracts. Software support contracts include remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance. In some cases, software support services may include new product installation services, installation of product updates, migrations for major releases of software.
Hardware Maintenance and Support
Our troubleshooting Include both hardware maintenance support services, and network software maintenance support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades.